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Why Windows 10 Does Not See DVD Drive - Solutions!


Many users who have upgraded their computers and laptops to the latest Windows 10 operating system are faced with the problem of the disappearance of the optical drive from the My Computer Explorer section. When the drive is fully functional and operational in previous versions of Windows operating systems, it becomes unavailable in the latest Microsoft brainchild. If you encounter a similar problem, then we offer you some possible solutions to this problem.

Try each of the following methods one at a time.

Method number 1.

  1. Launch the registry editor. To do this, right-click on the button Start in the lower left corner and in the menu that appears, select the line Run. In the window that opens, enter the command regedit and press the button Ok.
  2. In the registry editor that opens, on the left side in the tree directory, find the section

  • In the right part of the editor, find the keys Upfilters and Lowerfilters. If they are there, then delete them.
  • Restart your computer and verify that the optical drive is working.
  • If this does not help, continue to the next method.

    Method number 2.

    1. Run the registry editor again.
    2. Find the section in it

  • Create a new key in it Controller0if you don’t have it there yet, select the type DWORD and assign it a value 1.
  • Close the registry editor, restart the computer, and verify that the optical drive is working.
  • Method number 3.

    1. The same thing that is described in method No. 2 can be done somewhat differently. To do this, run the command line with administrator privileges.
    2. To do this, click Start and the menu that appears, select Command line (administrator).
    3. Type the following command at a command prompt:

  • Restart your computer and verify that the optical drive is working.
  • If the above methods did not help you, then try the last available method.

    Windows 10 does not see the drive

    Installing Windows 10 from a flash drive (external drive) - a detailed description ...

    Let's try to make out with the help of the wasps itself. more precisely, with the help of her tools ...

    Check whether the letter (type) “C” or “D” is assigned to the drive (drive). Find your drive in “disk management” - see if a letter is assigned to it, and if not, assign it.

    Now a little more detail:

    Keyboard shortcuts Win + R, the "Run" command window will open.

    Enter (can be copied) into the input window devmgmt.msc - click "OK".

    The "Device Manager" window will open (an example is a little lower on the screen).

    The first "step" is to check the "View" tab - the "Show hidden devices" function must be turned on: otherwise we won’t get to the necessary control levers!

    In the second step, select "Action" ... next, click "Device Manager" ... in the pop-up modal window "Update hardware configuration"

    And as an option, you can also “Update drivers” (the top option itself). If you have several drives, you should select the desired "non-working" and, accordingly, update ...

    Solving the problem with a CD / DVD-ROM drive in Windows 10

    The cause of the problem may be a malfunction or failure of the drivers of the CD / DVD drive. It is also possible that the drive itself physically failed.

    There are several causes and symptoms of the lack of CD / DVD-ROM in "Explorer":

    • Laser damage.
    • If you hear a rattle, fast, slowing revolutions when inserting discs, it is possible that the lens is dirty or defective. If such a reaction is only on one disk, then the problem is in it.
    • It is possible that the disc itself is damaged or burned incorrectly.
    • The problem may be with drivers or software for burning discs.

    Method 1: Troubleshoot hardware and device issues

    First of all, it is worthwhile to diagnose using a system utility.

      Call the context menu on the icon "Start" and select "Control Panel".

    In section "System and safety" select "Troubleshooting".

    In a new window, click "Further".

    The troubleshooting process will begin.

  • After completion, if the system finds a problem, you can go to “View parameter changes ...”to customize the changes.
  • Click again "Further".

    After completion, you can view additional information or shut down the utility.

    Method 2: DVD Drive (Icon) Repair

    If the problem is a driver or software failure, then this utility will fix it in one click.

    1. Run the utility.
    2. By default, should be selected "Reset Autorun Option". Press "Repair DVD Drive"to start the repair process.

  • After finishing, agree to reboot the device.
  • Method 3: Command Prompt

    This method is also effective when drivers fail.

    1. Right click on the icon "Start".
    2. Find and run "Command line" with administrator privileges.

    Copy and paste the following command:

    reg.exe add "HKLM System CurrentControlSet Services atapi Controller0" / f / v EnumDevice1 / t REG_DWORD / d 0x00000001

  • Execute it by pressing the key "Enter".
  • Restart your computer or laptop.
  • Method 4: reinstall the drivers

    If the previous methods did not help, then it is worth reinstalling the driver drivers.

      Pinch Win + renter in the field

    Or call the context menu on the icon "Start" and select "Device Manager".

  • Reveal "Disk Devices".
  • Call the context menu and select Delete.

    Now in the top pane open "Actions"“Update hardware configuration”.

    Also, in some cases, removing virtual drives (if you have one) that are used to work with images helps. After removal, you need to reboot the device.

    Do not panic if the CD / DVD drive suddenly stops displaying, because when the problem is a driver or software failure, it can be fixed in a few clicks. If the cause is physical damage, then it is worth taking the device for repair. If none of the methods helped, then you should return to the previous version of the OS or use a recovery point where all the equipment worked stably.

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    Hello! After one of the updates of preinstalled Windows 10 and two years of operation, it disappeared from the ROM. I did all the above manipulations, but to no avail. I can’t see it in the explorer or in the task manager, not only took it to the workshop, but also there as a solution to the problem could only offer to roll back Windows 10 to the factory settings, but I don’t want to lose all the installed programs. Is there really no other solution? Thanks if you answer.

    Gennady, hello. Judging by your screenshot, Windows 10 is just not updated to the latest version. First of all, provided that the njxyj methods described in the article did not help return the drive, I would recommend doing the opposite of what you were recommended in the SC, that is, updating. How to do this is described in a separate article:

    With a high degree of probability, this should fix the problem with the visibility of the drive, but before installing the add-on, it will be useful to create a restore point.

    Thank you for the answer, but I have upgraded Windows 10 to the current version — I just used the previously made screen and alas, the update did not solve the problem and it is not visible, although by itself it is working. there is no special need for it, but for some reason it is terribly angry when what should work does not work

    Gennady, is it possible that one of the loops with which the drive, the motherboard and the power supply are connected has simply departed? If everything is ok with the connection, then try this:

    1. Open the “Registry Editor” (keystroke WIN + Rtyping regedit.exe and pressing "OK" or Enter).
    2. In the window that opens, go along this path:
    HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class
    3. Find there and delete the following parameters Upfilters and / or Lowerfilters. If there is only one, delete it, both - delete both. Important: parameter UpperFilters.bak no need to delete.

    After that, restart the computer and check if the drive is in the system.

    Thank you for wanting to help. as I was told in sc with connection and with operability everything is normal, the tray is pulled out and the green light blinks for a while. Moreover, if you disconnect one of the two drives installed in the computer, drive # 1 - ATA ADATA SP600 (119 GB) and drive # 2 - ATA TOSHIBA DT01ACA1 (931 GB) then it appears and is lost when connected.
    2nd. Locate and delete the following UpperFilters and / or LowerFilters parameters there. If there is only one, delete it, both - delete both. Important: the UpperFilters.bak parameter does not need to be deleted. I did not find out of the three parameters listed, I am attaching a screen

    Try to swap the SATA connection ports for the second disk (not the system one) and the drive; for the sake of experiment, you can generally not connect the second disk for this time. If under such circumstances the drive will work normally, then there is definitely no problem with it. As an option, it’s also worth trying just to connect the drive to another connector on the motherboard.

    1. The reconnection proposed above will be the first step (even if the drive still does not appear in the system and does not work).
    2. Next, do what is described in the second method of this article.
    3. Then use the fourth method - delete the drive in the “Device Manager” (of course, provided that it appears in the system), update the hardware configuration, as it is written there, in Method 4, and restart the computer.
    4. After completing these steps, the drive should certainly appear in the system and work normally.

    For greater efficiency of the method, I would recommend that you perform it in two “attempts”: the first circle - connect the drive instead of the second disk, the second - do the same, but by connecting it to a free slot on the board. Perhaps things will not get to the second round, and you can just swap the ports of the drive and drive.

    How to remove a virtual drive in Windows 10, Windows 8.1, Windows 8

    In this manual, we’ll show you how to remove a virtual drive in Windows if the virtual drive was connected using the operating system tool.

    Connecting a virtual optical disk in Windows is as follows:

    1. Right-click on the image of the disk that you want to open on your computer.
    2. In the context menu, select "Connect".

    A virtual drive with a connected disk image will appear in Explorer.

    To disable the virtual drive in Windows, follow these steps:

    1. In the Explorer window, right-click on the virtual drive. In this case, the image of the Windows operating system was connected there
    2. In the context menu that opens, click on the “Extract” item.

    The virtual drive will disappear from Explorer.

    If the operating systems Windows 10, Windows 8.1, Windows 8 used third-party software to create a virtual drive, you will have to remove the unwanted drive using the appropriate application. The virtual drive is disabled in the settings of the program that created the optical drive.

    How to remove a virtual drive in UltraISO

    Now we will try to delete the virtual disk in the UltraISO program. The application is often used to work with disk images, to create bootable flash drives, etc.

    When UltraISO is installed on a computer, a virtual CD drive is created. If necessary, the user can create several virtual drives in UltraISO.

    Follow these steps to remove the virtual drive created in UltraISO:

    1. Run the UltraISO program as administrator (this is a prerequisite).
    2. In the main window of the UltraISO program, go to the "Options" menu, select "Settings ..." in the context menu.
    3. In the "Settings" window, go to the "Virtual Drive" tab.
    4. In the "Number of devices" parameter, select "No", and then click on the "OK" button.

    The virtual drive will no longer appear in Windows Explorer.

    How to remove virtual drives in Daemon Tools Lite

    Many users use DAEMON Tools Lite on their computers. This is a free version of DAEMON Tools.

    The program can create up to 4 virtual disks. Daemon Tools Lite creates virtual BR-ROM drives.

    If necessary, you can delete a virtual disk in Daemon Tools as follows:

    1. Open the Daemon Tools Lite main window.

    1. Move the mouse cursor to the desired virtual drive, click on the red X to disable the virtual drive.

    After applying the settings, there will be no virtual disk in Explorer.

    How to remove a virtual disk in Alcohol 120%

    Some users use the program Alcohol 120% (there is a free version - Alcohol 52%) to create virtual drives on the computer. The program creates virtual BD-ROM drives on the computer.

    To disable the virtual drive, you will need to enter the settings of the Alcohol 120% program:

    1. In the main window of Alcohol 120%, go to the "Settings" section (on the right side of the window), click on the "Virtual Disk" option.
    2. In the settings window, in the "Number of virtual disks" parameter, select the value "0".
    3. Click on the “OK” button to apply the settings.

    Windows Explorer no longer has a virtual drive.

    Conclusions of the article

    Using the built-in tools of the operating system Windows 10, Windows 8.1, Windows 8, you can connect a virtual drive to open a disk image. In other cases, the virtual drive is created by third-party applications, for example, programs UltraISO, Daemon Tools Lite, Alcohol 120%.

    If the user needs to remove the virtual disk from Explorer, he can disconnect the virtual drive from the Windows context menu, or from the settings of the corresponding program with which the virtual drive was created on the computer.

    How to remove a virtual drive in Windows (video)